Platform

Remote asset monitoringsoftware for the field.

Remote asset monitoring means seeing the power, batteries, connectivity, location and alerts of equipment in the field without sending anyone to look. The TrackSyte® Portal is the remote monitoring system that brings it together — fed by Hub and Neo field gateways and the systems already on your assets, so teams can know before they go.

Software for the portal. Hub and Neo connect equipment in the field. APIs and MQTT take data into your own systems. For energy detail, see Victron battery & solar monitoring.

See the platform in action

Live fleet health, location, alerts, power data and reports in one portal.

Fleet command centre

See fleet health, uptime and exceptions from one live dashboard.

  • Online and offline fleet status
  • Low-battery and active-alert summaries
  • Device-family overview
  • 30-day uptime and alert trends
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Built for industrial IoT fleets

TrackSyte® brings telemetry from Hub and Neo field hardware and supported integrations into one operational portal. Operators can review live asset health, power information, location and alerts across mixed fleets — including construction equipment telematics for plant and hire fleets — without stitching together separate tools for each site.

Where needed, MQTT and APIs can also feed data into your own systems, while remaining connected to the same remote asset monitoring view.

Remote diagnostics before you dispatch

Live asset health, alerts, power and location information help operators understand what is happening before someone is sent to site. That remote diagnostics view supports clearer decisions — visit when the data shows it will make a difference, and avoid routine callouts when it will not.

Works with the systems you already use

Seamless integrations with the platforms and technologies you rely on — including Victron battery & solar monitoring.

Operational intelligence & reporting

Energy and impact

Report solar generation and indicative generator use avoided, fuel savings, cost savings and CO₂ impact.

Download impact reports as PDF.

Fleet uptime

Generate a 30-day uptime report for selected assets, including daily trends and asset-level results.

Export uptime reports as PDF or CSV.

Sustainability reporting

Send impact reports by email, or schedule weekly and monthly delivery to selected recipients.

Weekly or monthly

Automatic impact-report emails

What is remote asset monitoring?

Remote asset monitoring means seeing the condition of equipment in the field — its power, batteries, connectivity, location and alerts — without sending someone to look at it. For operators of CCTV towers, generators, pumps, perimeter systems and construction plant, it replaces routine check visits with live data.

TrackSyte does this in three parts. Field gateways (Hub, Neo and Neo 2) connect to the equipment on each asset. Data is sent securely over cellular or Ethernet. The TrackSyte Portal turns it into fleet dashboards, maps, alerts and reports, so your team can see which assets are healthy, which need attention and which can wait.

It is industrial IoT built for field fleets rather than factories: IoT monitoring of batteries, solar, generators, fuel cells, security systems and plant over cellular or Ethernet connections — with Neo 2 adding RS485 / Modbus and CAN bus — and the data streamed over MQTT or available by API.

Remote diagnostics is where it pays back. When an asset raises an alert, your team can check power flow, battery history, connectivity, orientation and recent events from the portal — and often resolve the issue, or send the right person with the right part, without a first diagnostic visit.

The result is fewer wasted journeys, faster response to real faults and a clear record of uptime and impact for your customers.

A remote monitoring system for off-grid and mobile assets

Most remote monitoring systems are designed for fixed buildings with mains power and a wired network. Field assets are different: CCTV towers, generators, pumps, welfare units and perimeter systems move between sites, often run on batteries, solar or fuel cells, and rely on mobile coverage that varies from one location to the next.

TrackSyte is built for that. Gateways run from the asset's own DC supply, connect over LTE, LTE-M, NB-IoT or Ethernet, and fix their position with full-constellation GNSS. They read the equipment already fitted — Victron power systems, smart lithium batteries, EFOY fuel cells, Ajax security systems, and controllers over RS485 / Modbus, CAN bus or GPIO — so assets from different manufacturers report into one remote monitoring software view.

  • Retrofit to existing assets rather than replacing them
  • Mixed manufacturers and asset types in one portal
  • Designed for low-power, battery and solar sites
  • Data out by MQTT or API for your own systems

Remote monitoring by sector

Remote asset monitoring FAQs

What is a remote monitoring system?

A remote monitoring system uses devices fitted to equipment to collect data such as power, battery level, location and alarms, sends it over a mobile or wired network, and shows it in software with alerts — so equipment can be checked without a site visit.

Does it work with equipment from different manufacturers?

Yes. TrackSyte gateways retrofit to existing assets and read data over RS485 / Modbus, CAN bus, GPIO and Ethernet, plus Victron, EFOY and Ajax integrations, so mixed-manufacturer fleets report into one portal.

How is data sent from the asset?

Over LTE, LTE-M or NB-IoT cellular, or Ethernet where available. Data is sent securely using authentication and TLS, and can be streamed onward by MQTT or accessed by API.

Do you work with companies outside the UK?

Yes. TrackSyte is based in the UK but works with companies overseas, including a customer in the USA. Get in touch to discuss your assets and the connectivity options for your region.

What does TrackSyte remote asset monitoring software do?

The TrackSyte Portal shows live fleet health, location, alerts, power data and reports for every connected asset, so teams can decide remotely whether a site visit is needed.

Which assets can I monitor?

CCTV and security towers, PID and perimeter systems, pumps and sumps, generators, hybrid power, fuel cells, battery systems and construction plant — from different manufacturers in one portal.

How do alerts work?

You set global or device-specific rules with critical, warning and information levels. Alerts can be resolved or snoozed in the portal and sent by email, webhook or Slack.

Does it work with Victron, EFOY and Ajax?

Yes. TrackSyte integrates with Victron power systems, EFOY fuel cells and Ajax security systems, bringing them into the same view as the rest of your fleet.

Is TrackSyte an industrial IoT platform?

Yes. TrackSyte combines field gateways, secure cellular or Ethernet connectivity and a cloud portal — an industrial IoT platform focused on remote, power-sensitive assets such as towers, generators, pumps and plant.

Can I diagnose faults remotely?

Often, yes. Live power flow, battery and solar history, connectivity status, tilt and movement logs and alert history give your team enough information to diagnose many faults remotely before deciding whether a visit is needed.

Can I get the data into my own systems?

Yes. MQTT streaming and API access let you use TrackSyte data in your own dashboards and operational systems.

What reports are available?

Energy and impact reports with indicative fuel, cost and CO₂ savings, and 30-day fleet uptime reports — as PDFs, CSV exports or scheduled emails.

Ready to see more?

Book a demo and we'll walk you through the portal against your asset types and integrations.