Ajax integration
Security system visibility without unnecessary site visits.
Monitor AJAX security systems remotely. Know the status of every hub, device and alert from a single platform.
TrackSyte® integrates directly with AJAX systems, giving operators real-time visibility of hub health, device status, alarms, connectivity and battery performance across entire fleets of remote assets.
Built for remote estates, off-grid environments and field teams managing security operations.
Key benefits
Live hub monitoring
Hub status, connectivity, battery levels and device health in real time.
Device visibility
Monitor cameras, detectors, relays, sounders and other AJAX devices remotely.
Alarm management
View alerts, events and alarm activity from a central dashboard.
Fleet-wide oversight
Manage hundreds or thousands of security systems from one platform.
Exception-based management
Focus engineering resources only on sites that need attention.
Complete visibility of your AJAX security systems
Track every hub, device and alert that keeps your sites secure.
Hub health monitoring
Monitor connectivity, battery status, signal strength and device availability.
Device monitoring
See the status of cameras, detectors, relays, sounders and field devices.
Alarm intelligence
Review active alarms, historical events and system activity in one place.
Connectivity monitoring
Track GSM, Ethernet and network health across your estate.
Alerts & notifications
Receive instant notifications when issues require attention.
Hub, motion detectors, keypads and sensors monitored in real time via TrackSyte®.
Understand your entire security estate at a glance
TrackSyte® provides a single operational view across all connected AJAX systems.
- Real-time fleet dashboards
- Hub and device status monitoring
- Active alarm management
- Historical event logs
- Signal and connectivity monitoring
- Multi-site visibility
- Exportable reports and audit trails
Security operations built for scale
Whether you manage ten sites or thousands of remote assets, TrackSyte® helps your team maintain visibility without increasing operational overhead.
Fleet overview
View the status of all AJAX hubs from a single dashboard.
Device health
Monitor online status, battery levels and communications performance.
Event history
Access detailed logs of alarms, device events and system activity.
Exception management
Identify genuine issues without being overwhelmed by routine activity.
Faster response
Prioritise critical alarms and dispatch engineers only when necessary.
Back to fleet
Remote Site — Hub 01
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Ajax hub offline? Know why before anyone drives out
An Ajax hub going offline on a remote site is one of the most common reasons for a security call-out. The cause is usually simple — the tower or cabin has lost power, the hub's own battery is running down, or the GSM or Ethernet link has dropped — but from the office it looks the same as a serious fault.
TrackSyte® shows every Ajax hub's connection, battery and last-seen time alongside the power and connectivity of the asset it sits on. When a hub drops offline you can see whether the site lost power, the signal failed or the hub needs attention — and send the right person, or nobody at all.
- Alerts when an Ajax hub goes offline or stops reporting
- Hub battery level and last-seen time
- GSM and Ethernet connection status for every Ajax hub
- Tower, cabin or site power in the same view
- Event history to see what happened before the hub went offline
Why operators choose AJAX with TrackSyte®
Reduce site visits
Understand system health before dispatching engineers.
Improve uptime
Identify issues before they become failures.
Faster diagnosis
Access device and hub information remotely.
Better allocation
Focus engineering teams where it matters most.
Lower costs
Reduce mileage, labour costs and reactive repairs.
Ajax hub monitoring FAQs
- Can I get an alert when an Ajax hub goes offline?
- Yes. TrackSyte® shows each Ajax hub's connection and last-seen time, and alert rules notify your team when a hub stops reporting. Alerts can be sent by email, webhook or Slack, so the right person knows before a customer calls.
- Why does an Ajax hub go offline on a remote site?
- The most common causes are simple: the tower, cabin or compound has lost power, the hub's own battery is running down, or the GSM or Ethernet connection has dropped. Seeing site power and hub connectivity together tells you which one it is before anyone travels.
- What Ajax data can TrackSyte show?
- Hub status, connection type and signal strength, hub battery level, last-seen time, the status of connected devices such as detectors, cameras, relays and sounders, active alarms and a full event history — for every Ajax hub in your estate.
- Can I see Ajax alarms alongside tower and site power?
- Yes. Because TrackSyte® also monitors batteries, solar and generators, you can relate Ajax alarms and hub offline events to power events on the same asset — useful for CCTV towers and security compounds.
- Does TrackSyte replace the Ajax app or an alarm receiving centre?
- No. TrackSyte® is an operations view for teams managing many sites. It complements the Ajax apps and your alarm receiving centre by showing the health of every hub, device and power system in one place, so engineers are only sent where they are needed.
See how Ajax monitoring is used for CCTV tower monitoring and PID and perimeter systems.
Take control of your AJAX security systems
See how TrackSyte® helps you reduce site visits, improve response times and maintain visibility across your entire security estate.