TrackSyte Neo 2 — multi-protocol gateway for remote asset monitoring

Neo 2 is a field gateway for remote asset monitoring. It connects to the equipment you already run — machine networks, serial controllers, discrete IO and networked devices — and sends operational data securely to the TrackSyte® Portal.

It supports everything the original Neo does, and is fitted with Ethernet, RS485, CAN bus and a 9–30 V DC supply, plus Bluetooth for nearby power and battery equipment.

In telematics terms, Neo 2 is a telematics control unit (TCU) for industrial equipment: the on-board unit that reads the asset's systems, works out its position by satellite and sends the data over a cellular network — built for plant, towers, generators and pumps rather than cars.

Neo 2 also works as a remote data logger. Every reading it takes is sent to the TrackSyte® Portal and kept as history, so you can chart battery, power, running and machine data over time and export it as CSV — without anyone visiting site to download a logger.

A built-in lithium backup battery keeps Neo 2 reporting if the asset's own power is lost or disconnected, so a flat battery, a cut supply or a stolen asset does not leave you blind. It recharges from the asset's supply and gives a couple of days of reporting on its own, depending on how often Neo 2 is set to send updates.

TrackSyte is built and supported by Green Power Solutions in Cornwall, with hardware designed for UK towers, hire plant, temporary power and perimeter sites.

A multi-constellation GNSS receiver (GPS, Galileo, GLONASS and BeiDou) is fitted as standard, with Wi-Fi positioning as a fallback when there is no satellite fix.

Neo 2 is built for low power: consumption is as low as 0.013 W, and its SIM is valid for five years. You choose how often it reports — in real time, every 60 seconds, every 15 minutes or at a longer interval.

Neo 2 is not a PID panel, a camera system or a replacement for manufacturer controllers — it connects to and monitors the equipment you already use.

Reads equipment over CAN bus (CAN 2.0A/B, CAN FD, SAE J1939) · RS485 / Modbus RTU · Digital inputs and outputs · Bluetooth / BLE · UART / USB serial, VE.Direct.

Connects over 4G LTE, LTE-M and NB-IoT cellular · 10/100 Ethernet · 2.4 GHz Wi-Fi, sending data to the Portal by MQTT over TLS and HTTPS / REST API.

Neo 2 also works with Victron equipment, smart/lithium BMS batteries and Smart Shunt where that kit is on site. To compare Neo 2 with TrackSyte Hub and the original Neo, see Hardware & integrations.

Neo 2 is built for the same remote fleets TrackSyte already serves — and for plant networks that need a proper field gateway.

Every interface and protocol on Neo 2, and what it is used for. To compare Neo 2 with Hub and the original Neo, see Hardware & integrations.

CAN bus opens up plant and vehicle networks — excavators, dumpers and other machines — that Ethernet-only gateways cannot read. For plant hire companies and contractors, that means machine data in the same Portal as towers, power and pumps.

The CAN bus capability page explains how it works, and construction equipment telematics and construction fleet monitoring show it in use.

Neo 2 is the field gateway; the TrackSyte® Portal is the remote asset monitoring software. Status, alerts and operational data arrive securely over MQTT, so operations teams, hire desks and security managers share one view — and engineers are sent to real faults, not routine checks.

Customers can use their data in three ways: in the TrackSyte® Portal, through the TrackSyte API in their own software and dashboards, or — by special request — through controlled, certificate-based access to the TrackSyte® MQTT broker with defined topic permissions.

To see what that means in money and time saved, visit commercial impact or try the site visit calculator.

Neo 2 and the Portal work with TrackSyte's integrations for power, security and data.

Neo 2 works with Victron power systems, smart and lithium batteries with a BMS, and Smart Shunt for battery monitoring. Power customers often start with Victron or EFOY, security customers add Ajax, and custom estates use the API. Each integration page has the details.

Physical. Neo 2 is designed for towers, PID sites, plant and temporary power — remote assets where someone has to decide whether to drive out. It supports those assets alongside your existing detection and response systems.

Cyber. Every Neo 2 has its own X.509 device certificate and talks to the TrackSyte® MQTT broker over TLS, so each device is individually authenticated and all communications are encrypted. Firmware is updated securely over the air.

Neo 2 is the multi-protocol field gateway: CAN, J1939, Modbus, GPIO and RS485 inputs, 4G LTE / LTE-M / NB-IoT, Ethernet and Wi-Fi connectivity, Bluetooth and a 9–30 V DC supply.

Hub is an Ethernet-connected site gateway, and also supports RS485. The original Neo provides ultra-low-power LTE Cat 1 bis connectivity for remote and mobile assets.

The right choice depends on the asset and the site. Hardware & integrations compares the full range.